buby88 Terms & Conditions

By accessing, registering on, or using any part of the buby88 platform — whether via desktop browser, mobile browser, or any other means — you enter into a binding legal agreement with buby88. This agreement comprises these Terms & Conditions, the Privacy Policy, the Responsible Gaming Policy, and any game-specific rules published on the platform. All of these documents should be read together as a single framework governing your use of buby88.

Your acceptance of these Terms & Conditions is indicated by any one of the following actions: (a) completing the account registration process; (b) logging in to an existing buby88 account; (c) depositing funds into your buby88 account; or (d) placing a bet or wager on any game or event offered by buby88. If you perform any of these actions, you are deemed to have accepted these terms unconditionally and in their entirety.

buby88 reserves the right to amend these Terms & Conditions at any time. Where material changes are made, we will provide reasonable notice via the platform or by email to the address registered on your account. Your continued use of the platform following notification of changes constitutes your acceptance of the revised terms. If you object to any change, your sole remedy is to close your account and withdraw any remaining balance.

These Terms & Conditions are written in English and are governed by English-language legal interpretation. In the event of any translation being provided for informational purposes, the English version shall always take precedence in the event of a conflict.

To be eligible to register and use the buby88 platform, you must satisfy all of the following conditions at all times:

• You are at least 18 years of age.
• You are a natural person (not a corporation, partnership, or automated entity).
• You are accessing buby88 from a jurisdiction in which online gambling is not explicitly prohibited for you personally.
• You are acting on your own behalf and not as an agent for any third party.
• You have not previously been excluded from buby88 or any affiliated platform under a self-exclusion or enforced exclusion arrangement.
• You have not been declared legally incapacitated or otherwise restricted from entering into binding contracts.
• All registration information you provide is accurate, complete, and truthful.

buby88 operates a Know Your Customer (KYC) process and may at any point request documentary proof of age, identity, address, or payment method ownership. Acceptable identity documents include government-issued national identity cards, passports, and driving licences. Failure to provide satisfactory documentation within the timeframe specified by buby88 may result in the suspension or permanent closure of your account and the withholding of pending withdrawals pending resolution.

buby88 uses automated age-verification systems and reserves the right to cross-reference registration data against publicly available records. Any player found to have provided false eligibility information, including misrepresenting their age, will have their account closed immediately and any winnings accrued on that account will be forfeited in full.

Each player may hold only one (1) active account on buby88. The creation of multiple accounts — whether under the same name, the same device, the same IP address, the same payment method, or any combination of identifying information — is strictly prohibited. Where duplicate accounts are identified, buby88 reserves the right to close all associated accounts and forfeit any bonus funds or winnings generated across those accounts.

Registration Requirements

When registering a buby88 account, you must provide accurate information including but not limited to: your full legal name, date of birth, residential address, valid email address, and a Bangladeshi mobile number capable of receiving SMS verification. You are responsible for ensuring that all contact details remain up to date. buby88 is not responsible for failed communications resulting from outdated contact information held on your account.

Account Security

You are solely responsible for maintaining the confidentiality of your buby88 username and password. You must not share your login credentials with any third party under any circumstances. buby88 will not be liable for any losses or damages arising from unauthorised account access where such access results from your failure to keep your credentials secure. If you suspect unauthorised access to your account, you must notify buby88 support immediately at [email protected].

buby88 recommends enabling two-step SMS verification on your account. This feature sends a one-time code to your registered Bangladeshi mobile number each time a login is detected from a new device or location, providing an additional layer of protection against unauthorised access.

Account Currency

All buby88 accounts are denominated in Bangladeshi Taka (৳). All deposits, withdrawals, balances, bonuses, and bet settlements are processed in BDT. buby88 does not support multi-currency accounts. Funds deposited via Visa or Mastercard in a currency other than BDT will be converted at the prevailing exchange rate at the time of deposit; any conversion fees applied by your card issuer are your responsibility.

buby88 supports a range of payment methods tailored to the Bangladeshi market. Accepted deposit and withdrawal methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary by transaction type and is subject to change without prior notice.

Minimum & Maximum Limits

Minimum deposit and withdrawal amounts are published in the buby88 cashier section and are subject to change. buby88 reserves the right to apply daily, weekly, or monthly transaction limits on any account for security or responsible gaming purposes. Where limits are applied for responsible gaming reasons, they take effect immediately when reduced and after a mandatory cooling-off period when increased.

Withdrawal Policy

Withdrawals will only be processed to a payment method that has been previously used for a deposit on the same account, or to a method verified by the buby88 compliance team as belonging to the registered account holder. This policy is in place to prevent fraud and money laundering. buby88 reserves the right to request documentary evidence confirming ownership of any payment method before processing a withdrawal.

buby88 does not accept deposits from third parties. All funds deposited into your buby88 account must originate from a payment method in your own name. Deposits originating from payment methods belonging to another person will be returned and the associated account may be suspended.

buby88 offers a range of bonuses and promotions to eligible players, including but not limited to: welcome deposit bonuses, reload bonuses, free spins, cashback offers, referral bonuses, and seasonal promotions tied to events such as BPL season, IPL, Eid, and Pohela Boishakh. The specific terms of each promotion — including the bonus amount, qualifying deposit, wagering requirements, eligible games, minimum odds (for sports bets), and expiry period — are published on the individual promotion page and form part of these Terms & Conditions.

General Bonus Rules

• Bonuses are available to one account per household, per IP address, and per device. Players found to be abusing bonus offers through multi-accounting or coordinated wagering will have bonuses forfeited and their accounts reviewed.
• Bonus funds are credited to a separate bonus wallet and cannot be withdrawn until the applicable wagering requirements have been met.
• Wagering requirements specify the number of times the bonus (or the bonus plus deposit, as stated on the promotion page) must be wagered using real money before the bonus converts to withdrawable cash.
• Not all games contribute equally to wagering requirements. Live casino games, certain slots, and sports bets may contribute at different rates (e.g., 100%, 50%, or 10%). Contribution rates are published on the relevant promotion page.
• buby88 reserves the right to withdraw, alter, or cancel any bonus or promotion at any time. Where a promotion is cancelled after it has already been claimed, buby88 will honour the original terms for players who claimed the bonus in good faith prior to the cancellation date.
• Welcome bonuses are available to new players on their first qualifying deposit only. Subsequent deposits do not qualify for the welcome bonus unless a specific reload promotion is active at the time.
• Bonuses must be used within the stated expiry period. Unused bonus funds expire automatically at the end of the stated period and cannot be reinstated.
• buby88 may require players to opt in to a promotion before the qualifying deposit is made. A bonus will not be applied retroactively to a deposit made before the opt-in was completed.

Voucher Codes

buby88 may issue promotional voucher codes through official communication channels including email campaigns, the buby88 Voucher page, and authorised partnership promotions. Voucher codes must be entered at the time of deposit or during the redemption process specified on the Voucher page. Codes are case-sensitive, non-transferable, single-use per account, and subject to the specific terms stated at the time of issue. Expired or invalid codes cannot be applied retroactively.

All games available on buby88 — including live casino games, slot titles, sports betting markets, and any other wagering products — are subject to the specific rules of each game or event as published within the game interface or on the relevant help page. By placing a bet, you confirm that you have read and understood the applicable game rules. buby88 accepts no responsibility for losses arising from a player's misunderstanding of game rules.

Random Number Generators

All casino and slot games on buby88 use independently certified Random Number Generator (RNG) technology to determine outcomes. The RNG produces unpredictable results on every game round; no outcome is influenced by previous results, player identity, account balance, or any other variable. Return to Player (RTP) percentages published for each game are accurate and represent the theoretical long-term expected return across a statistically significant number of game rounds.

Sports Betting

Sports betting markets on buby88 are subject to the following general rules in addition to any sport-specific rules published on the platform:

• Bets are accepted only when a market is open and the event has not yet started (for pre-match bets) or within the specified in-play window (for live bets).
• buby88 reserves the right to void any bet placed after the relevant event or market has already concluded, whether due to data feed delay, network latency, or any other technical factor.
• In the event of an event being abandoned, postponed, or cancelled, bets will be settled in accordance with the sport-specific rules published on the platform. Generally, a match must reach a minimum playing duration for bets to stand.
• buby88 reserves the right to limit the maximum stake on any market, suspend any market, or void any bet where there is evidence of irregular betting patterns, score manipulation, or match-fixing concerns.
• Odds are subject to change at any time prior to market closure. The odds displayed at the time a bet is confirmed are the odds at which that bet is settled, regardless of subsequent market movements.

Malfunctions

In the event of a technical malfunction affecting a game or betting market — including but not limited to server errors, software faults, incorrect odds being displayed, or a game round failing to complete — buby88 reserves the right to void the affected bets and return stakes to players' accounts. buby88 will not pay out winnings that arise from a manifest error in odds or a technical malfunction. Players who knowingly exploit a malfunction to generate winnings will have those winnings forfeited and their accounts reviewed.

As a player on the buby88 platform, you agree to the following obligations at all times. Breach of any of these obligations may result in the suspension or permanent closure of your account and the forfeiture of funds held therein.

• Provide accurate information: All personal, contact, and payment information provided to buby88 must be truthful, accurate, and kept up to date. You must notify buby88 promptly of any change to your registered details.
• Maintain account security: You are responsible for all activity conducted through your account. You must not share your login credentials, allow another person to access your account, or operate your account on behalf of a third party.
• Use the platform in good faith: You must not use the buby88 platform to engage in fraudulent activity, money laundering, match-fixing, collusion with other players, or any other activity intended to gain an unfair advantage or to cause harm to buby88 or other users.
• Refrain from automated access: You must not use bots, scripts, automated tools, screen scrapers, data miners, or any other automated means to access, interact with, or extract data from the buby88 platform without express written permission from buby88.
• Comply with applicable law: You are responsible for ensuring that your use of buby88 complies with all laws and regulations applicable in your personal jurisdiction. buby88 does not provide legal advice and it is your responsibility to verify that online gambling is lawful for you to engage in.
• Gamble responsibly: You acknowledge that gambling involves financial risk and that outcomes are determined by chance. You agree to use buby88's responsible gaming tools — including deposit limits, session limits, and self-exclusion — whenever appropriate. buby88 is not responsible for financial losses arising from your gambling activity beyond its obligations under applicable law.
• Respect platform integrity: You must not engage in any activity that disrupts, damages, or interferes with the normal operation of the buby88 platform, including any form of denial-of-service attack, hacking, or attempts to gain unauthorised access to platform systems.

All content on the buby88 platform — including but not limited to the buby88 brand name and logo, website design, user interface layouts, graphics, typography, software code, game content (where provided under licence from third-party providers), text, images, and marketing materials — is the intellectual property of buby88 or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the buby88 platform solely for the purpose of personal, non-commercial online gambling in accordance with these Terms & Conditions. This licence does not permit you to:

• Copy, reproduce, distribute, publish, or transmit any buby88 content in any form or medium without prior written consent.
• Modify, adapt, translate, reverse-engineer, decompile, or create derivative works based on buby88 software or content.
• Use the buby88 brand name, logo, or trademarks in any context that could suggest sponsorship, endorsement, or affiliation with buby88 without prior written consent.
• Frame or mirror any part of the buby88 platform on any external website or application.

Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective studios and is made available on buby88 under commercial licensing agreements. All rights reserved by the respective owners.

To the fullest extent permitted by applicable law, buby88 expressly disclaims all warranties, express or implied, in connection with the platform and your use thereof, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

buby88 does not warrant that:

• The platform will be available without interruption, error-free, or free from viruses or other harmful components.
• Any specific game, betting market, or feature will be available at any given time.
• Information displayed on the platform, including odds and game statistics, is accurate, complete, or current at the time of access.

To the maximum extent permitted by law, buby88's aggregate liability to you for any claim arising out of or related to your use of the platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total amount deposited by you into your buby88 account in the thirty (30) calendar days immediately preceding the date on which the claim arose.

In no event shall buby88 be liable for any indirect, incidental, consequential, punitive, or exemplary damages arising from your use of the platform, including loss of profits, loss of data, loss of goodwill, or any other intangible losses, even if buby88 has been advised of the possibility of such damages.

Nothing in these Terms & Conditions shall limit buby88's liability for fraud, fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited under applicable law.

You may close your buby88 account at any time by contacting the support team at [email protected]. Upon receiving a closure request, buby88 will process any pending withdrawals of your real-money balance and close the account within a reasonable timeframe. Bonus funds that have not yet met their wagering requirements will be forfeited upon account closure.

Voluntary Self-Exclusion

If you wish to take a break from gambling for responsible gaming reasons, buby88 offers self-exclusion periods ranging from six months to five years. To activate self-exclusion, contact support at [email protected] or use the self-exclusion option in your account settings. Once a self-exclusion is activated, buby88 will take reasonable steps to prevent you from accessing the platform for the chosen period. Self-exclusions cannot be reversed before the chosen period has elapsed. For full details of all responsible gaming tools available, visit the Responsible Gaming page.

Closure by buby88

buby88 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Provision of false, incomplete, or misleading registration information.
• Failure to satisfy age or identity verification requirements.
• Suspicion of fraudulent activity, money laundering, match-fixing, or bonus abuse.
• Account inactivity for a period of 12 consecutive months (dormant account policy).
• Receipt of a self-exclusion request from the account holder.
• Any other circumstance where buby88 reasonably believes account closure is necessary to protect the interests of the player, buby88, or other platform users.

Where an account is closed by buby88 for reasons other than breach of these Terms, any real-money balance held in the account will be returned to the player via the most recently used withdrawal method. Where an account is closed due to a breach, buby88 reserves the right to withhold funds pending investigation and to forfeit winnings generated through prohibited activity.

Dormant Account Policy

An account is considered dormant if no login, deposit, withdrawal, or wagering activity has been recorded on the account for a period of 12 consecutive months. buby88 will make reasonable attempts to contact the account holder via their registered email address before applying the dormant account policy. A monthly dormant account administration fee of ৳200 may be deducted from the remaining balance until the balance reaches zero or the account is reactivated. Reactivation is possible at any time by logging in and completing any outstanding verification requirements.

These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws applicable to the operation of buby88 as an online gaming platform. By using buby88, you agree to submit to the exclusive jurisdiction of the competent courts or arbitration forums designated by buby88 for the resolution of disputes.

Dispute Resolution Process

If you have a complaint or dispute regarding any aspect of your buby88 account, a game outcome, a payment, or the application of these Terms, you should follow the process below:

1. Step 1 — Contact Support: Submit your complaint in writing to the buby88 support team at [email protected]. Please include your registered account username, a clear description of the issue, and any supporting evidence (e.g., screenshots, transaction references). Our team will acknowledge your complaint within 24 hours and aim to provide a substantive response within 5 business days (Bangladesh Standard Time, UTC+6).
2. Step 2 — Escalation: If you are not satisfied with the response from the support team, you may request that your complaint be escalated to the buby88 Compliance and Player Protection team. Escalated complaints will be reviewed by a senior team member and a final decision will be communicated within 10 business days of escalation.
3. Step 3 — Final Decision: The decision issued at Step 2 constitutes buby88's final position. If you remain dissatisfied after receiving buby88's final decision, you may seek independent resolution through any applicable consumer dispute mechanism available in your jurisdiction.

buby88 will not be bound by any settlement offer made during the dispute resolution process unless confirmed in writing by an authorised buby88 representative. Game outcome disputes involving RNG results will be assessed using server-side game logs, which are considered the authoritative record of all game activity.

buby88 reserves the right to amend, update, or replace these Terms & Conditions at any time and for any reason, including but not limited to changes in applicable law, updates to platform features, changes in payment processing arrangements, or improvements to responsible gaming provisions. The most current version of these Terms & Conditions is always available at buby88.net/terms-conditions and supersedes all previous versions.

Where buby88 makes material changes to these Terms — meaning changes that could reasonably be expected to affect your rights or obligations as a player — buby88 will provide at least 7 days' prior notice by publishing a notice on the platform homepage and/or by sending an email to your registered email address. For minor or administrative amendments (such as corrections of typographical errors, clarification of existing terms, or changes required to comply with regulatory guidance), buby88 may update the Terms without advance notice.

Your continued use of the buby88 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you disagree with any amendment, you must stop using the platform and close your account before the amendment takes effect. Closing your account after receiving notice of an amendment but before the effective date will not result in the forfeiture of any real-money balance held in your account at the time of closure.

Historical versions of the Terms & Conditions are archived and available on request by contacting [email protected]. The version of the Terms in force at the time any particular event or transaction occurred will govern the resolution of any dispute relating to that event or transaction.